At 36jil, we believe that gaming should always be fun, safe, and within your control. We're committed to providing every Filipino player with the tools, information, and support needed to play responsibly — because your wellbeing always comes first.
Minimum age to play at 36jil, strictly enforced via KYC verification
Round-the-clock responsible gaming support, Philippine Standard Time
Responsible gaming tools available to every 36jil account holder
Tolerance for underage gambling — all accounts are age-verified
36jil gives every player direct control over their gaming activity. These tools are available free of charge and can be activated at any time through your account settings or by contacting our support team.
Set a maximum amount you can deposit into your 36jil account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Limit reductions take effect immediately; increases require a 24-hour cooling period.
Define the maximum amount you are willing to lose within a set time period. When your loss limit is reached, 36jil will automatically restrict further play for the remainder of that period. This tool helps you stay within your personal budget and avoid chasing losses.
Set a maximum duration for each gaming session. When your session limit is reached, you will receive a notification and be automatically logged out of the 36jil platform. This tool encourages regular breaks and helps prevent extended, unplanned gaming sessions.
Take a short break from gaming without permanently closing your account. Choose a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets on 36jil. The cooling-off period cannot be shortened once activated.
If you feel that gambling is negatively affecting your life, you can request a self-exclusion from 36jil. Self-exclusion can be set for a defined period (3 months, 6 months, 1 year) or indefinitely. Once activated, self-exclusion cannot be reversed during the exclusion period.
You can opt out of all promotional communications from 36jil at any time — including bonus offers, free spin notifications, and event announcements. Removing yourself from marketing lists ensures that promotional content does not trigger unwanted gaming urges.
Under Philippine law and PAGCOR regulations, online casino gaming is strictly restricted to individuals who are 21 years of age or older. 36jil takes this requirement seriously and enforces it at every stage of the registration and verification process.
Every new 36jil account must complete a Know Your Customer (KYC) verification process before deposits, withdrawals, or real-money play are permitted. Acceptable government-issued IDs include a Philippine passport, SSS ID, UMID, PhilSys National ID, driver's license, or PRC ID.
Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be frozen pending investigation, and the matter will be reported to the relevant regulatory authorities. 36jil does not tolerate underage gambling under any circumstances.
Parents and guardians: If you share a device with minors, please ensure that your 36jil account is protected with a strong, unique password and that you log out after every session. Never share your login credentials with anyone.
Self-exclusion is one of the most powerful responsible gaming tools available at 36jil. If you feel that your gambling is becoming a problem, we strongly encourage you to use this tool. The process is straightforward and takes effect immediately.
Access your account via the 36jil Login page. Navigate to your account settings or player profile section to find the Responsible Gaming tools menu.
Choose the Self-Exclusion option from the Responsible Gaming tools. Select your preferred exclusion period: 3 months, 6 months, 1 year, or indefinite exclusion.
Review the terms of your self-exclusion and confirm your request. You will receive a confirmation email at your registered address. Your account will be restricted immediately upon confirmation.
If you prefer, you can also request self-exclusion directly through the 36jil 24/7 live chat support team. Our agents are trained to handle these requests with full confidentiality and without judgment.
Once self-exclusion is activated, 36jil will also suppress all marketing communications to your account for the duration of the exclusion period. You will not receive any promotional emails, SMS, or push notifications.
Problem gambling can affect anyone — regardless of age, income, or background. Recognizing the warning signs early is the first step toward getting help. If any of the following apply to you or someone you know, please reach out to our support team or a qualified professional.
Continuing to gamble in an attempt to win back money that has already been lost, often leading to larger and larger bets.
Spending money on gambling that is needed for essential expenses such as rent, food, utilities, or family needs.
Prioritizing gambling over family, work, school, or social obligations — or lying to loved ones about gambling activity.
Feeling restless, irritable, or anxious when trying to reduce or stop gambling, or repeatedly failing to do so despite wanting to.
Using gambling as a way to cope with stress, anxiety, depression, or other personal difficulties rather than as entertainment.
Answer honestly. This quick check is for your own awareness — no data is recorded or submitted. If you tick three or more boxes, we encourage you to use 36jil's responsible gaming tools or speak with a professional.
36jil works in alignment with PAGCOR's responsible gaming framework and encourages players who need help to reach out — whether to our own support team or to professional organizations.
Our responsible gaming support agents are available 24/7 via live chat on the 36jil platform. All conversations are confidential. Contact us to activate any responsible gaming tool or to discuss concerns about your play.
The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming guidelines and resources for Filipino players. 36jil operates in alignment with PAGCOR's responsible gaming standards and player protection framework.
If gambling is affecting your mental health, relationships, or finances, speaking with a licensed counselor or therapist can make a real difference. The National Center for Mental Health (NCMH) in the Philippines offers support services for behavioral concerns.
36jil's Responsible Gaming Pledge: We are committed to providing a safe, fair, and transparent gaming environment for all Filipino players. We will never encourage players to gamble beyond their means, and we will always prioritize player wellbeing over revenue. If you need help, we are here — no judgment, no pressure, just support.
36jil is built for Filipino players who love Color Game, slots, bingo, and live casino — all in a safe, responsible environment. Set your limits, play your way, and keep it fun. Must be 21 or older to play.
21+ only · Gambling involves financial risk · Play responsibly